National Careers Service Subcontracting Opportunity

6th July, 2021 Read time: Two minutes

Expression of Interest July 2021

Futures is inviting organisations to express an interest to deliver as a subcontractor as part of our National Careers Service submission. Through this EOI, we are seeking partners who complement our existing offer. Futures want to work with innovative partners who have a proven record of high performance and hold a strong presence in the communities that they serve in the East Midlands and East of England.

National Careers Service (NCS)

The National Careers Service is designed to provide high quality, impartial and professional information and advice to help people negotiate learning, training and employment opportunities.

The service supports individuals in transitions to and within the labour market, and helps them to make effective use of their skills and be resilient in the face of change. The service has particular focus on 6 priority groups:

  • Young People - 18-24 year olds not in education, employment or training (NEETs)
  • Low-skilled adults without a Level 3 qualification*
  • Adults who have been unemployed for more than 12 months
  • Lone parents
  • Over 50’s
  • Adults with special educational needs and/or disabilities

*Please note this will be a change for the 2022 contract, from Level 2 to Level 3, in line with the Lifetime Skills Guarantee.


Providers must be able to support Customers to achieve the following outcomes:

Customer Satisfaction - defined as the delivery of high quality, impartial careers information, advice and guidance. This will include providing the Customer with relevant information and clear steps to advance their career planning, development and achievement of their short, medium and long-term goals.

Personal Career Management - defined as the provision of careers information, advice and guidance to help Customers understand the value and importance of managing their own careers and encouraging them to continue to manage their career on their own initiative throughout their lifetime.

Job and Learning progression - defined as progress made in learning or working life in alignment with the Careers and Skills Action Plan. It may constitute starting a formal learning programme, or completing an accredited course, starting a job or securing a promotion.



Please return your form in Word document format. Once completed the form should be sent electronically to to arrive by 23:59 on the 04/08/2021.

Please send any clarification questions to All responses to these will be published on [add website address]. All questions and responses will be fully anonymised. The final day to submit clarifications is 21/07/2021.

Please be advised that any EOIs that are incomplete or submitted after the deadline will not be evaluated.

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