Careers Advisers across Leicester & Leicestershire (Talent Bank)

  • Salary: Salary range of £21,287 - £29,302 per annum (pro-rata for part-time)
  • Hours: Full-time/ Part-time and Associate roles
  • Closing Date: 21 December 2020 at 11:59 PM
  • Location: Leicester & Leicestershire

What are we looking for? 

With the recent Government announcement of ‘A Plan for Jobs’ recovery package to support people in finding jobs, additional funding is being provided for the National Careers Service to provide individualised advice on training and careers. We are looking to supplement our team of professionally trained, highly skilled and experienced careers advisers providing this service. We welcome interested candidates to be a part of our talent bank of careers advice practitioners, qualified to at least IAG Level 3 to fill substantive roles for when work becomes available and/or be part of our flexible workforce with working hours to suit you. Recruiting now will help us to be responsive to customer demand when workload increases in the coming months.

As a Careers Adviser, the successful candidate will provide employability support and impartial information, advice and guidance (IAG) to meet customers’ needs, and support them into a job or learning. Support may be delivered face to face, via the phone or remote digital technology - on a one to one basis or in groups in a variety of settings including jobcentres, community organisations, education and learning establishments, etc.

The successful candidate will seek out local Labour Market Information, so customers gain from this local awareness of opportunities and trends. They will promote the service and establish close working relationships with local partners and organisations, to build the referrals coming through our service. It is essential for the candidate to have a ‘can-do’, proactive and flexible style of working.

We have COVID safety measures in place to protect the Health and Safety of our staff and have completed risk assessments as part of the safety assurance process.

Who Are We?

Join our team and help us make a difference to people’s lives. At Futures we lead by example. People are at the heart of everything we do and we're determined to help the people we work with be the best they can be. We put people first when it comes to our workforce; a happy and motivated team is vital to us and most of our people have been with us for many years - so we like to think we're pretty good at taking care of them. It’s good for you, it's great for us and even better for the people we support.

We support people and businesses to develop, grow and be the best they can be. Rated by Ofsted as Outstanding, all of our services are clear, enterprising and bespoke.​ We’re leading a change in career support that focuses on the whole person not just the job applicant. There’s more to life than just a career. So our mission is to be at the forefront of careers advice, skills and support that turn ambition into a successful career and fulfilling life. We’re also showing employers a different way of being and doing.

What can we offer?

At Futures, our company-wide values: underpin who we are and what we do and it is essential that all colleagues share these. 

  • Have passion
  • Do the right thing
  • Make a difference

Having these values means we work in a culture which is open to learning and improvement, leads by example, is passionate about making a difference.

Having a happy and motivated workforce is critical to our ongoing success. We genuinely care about our colleagues and offer a range of benefits and opportunities to support you in your role and grow in confidence. We will help you develop in your role, support your career growth, promote positive health and well-being at work, and encourage a good work/life balance.

Job Specification Requirements

The successful candidate will have:

  • Have a minimum of Level 3 Careers Guidance qualification
  • Ability to use IT effectively (MS Word processing, PowerPoint, databases, email, social/digital media and internet)
  • Experience of providing quality IAG to a range of customers including those with barriers
  • Excellent interpersonal skills (particularly effective communication, flexibility, adaptability and initiative skills)
  • Experience in maintaining and developing excellent relationships with existing and new partners.
  • Able to manage time and work in a target driven environment whilst maintaining quality standards
  • Can effectively manage a caseload of customers to meet key performance indicators including customer satisfaction ratings and progression outcomes
  • Effective administrative, organisational and planning skills
  • A positive, approachable team player with a can-do attitude

Futures is supportive of job share working arrangements wherever possible. If this is something you are interested in we would encourage you to discuss this during the selection process.

Disability Confident

As a Disability Confident employer, we undertake to interview disabled people who meet the minimum essential criteria as detailed on the person specification. If you have a disability please make this known in your application.

Safeguarding: Disclosure of Criminal Background

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Disclosure will apply to all posts that fall under the Disclosure and Barring Service (DBS) definition ‘Regulated Activity’. The successful candidate will be required to submit an application to the DBS for Disclosure for Criminal Conviction(s). If the company finds anything in that record which might be considered prejudicial to his/her working within the regulated activity then the appointment may not be confirmed.


Your personal data will be used to process your employment application, successful candidates’ data will be held under the company’s General Data Protection Policy details of which will be made available upon the offer of employment. Unsuccessful candidate’s data will be held for a period of 12 months upon which it will be destroyed. Candidates can request that this be destroyed earlier by contacting recruitment@the-futures-group.com

Job Reference: FUT64

How to apply

Please submit your CV and a supporting statement which matches your skills to our Person Specification which you can find on our Job Description to recruitment@the-futures-group.com

Your supporting statement will be used for shortlisting so please ensure to attach this to your application!

Please also note that the entire recruitment process will be conducted digitally given the current restrictions arising from the COVID-19 situation. 

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